By Order No 8375 of 23 March 2023, the Italian Court of Cassation confirmed that footage from video surveillance systems installed for security purposes may be used to prove an employee’s disciplinary breach.

The facts of the case
The case arose from a disciplinary sanction of suspension from duty and pay for ten days imposed on a vocational teacher for forcibly grabbing a student by the shirt and, after releasing his grip, causing him to fall to the ground. The teacher, moreover, ‘while the pupil […] communicated to his mother what had happened […]’ addressed the latter ‘in an ill-mannered way using decidedly heated tones’.
The event was filmed by means of the video surveillance system installed by the Authority – the educator’s employer – at the Authority’s premises, and the recordings used to make the disciplinary complaint. The teacher, having received the disciplinary measure, in requesting its annulment challenged, among other things, the use of the video surveillance system footage for disciplinary purposes.
In the proceedings on the merits, the Court of Appeal rejected the request to annul the sanction and, upholding the appeal lodged by the teacher, reformed the first instance judgment by redetermining the sanction as a fine of three hours.
The teacher appealed to the Italian Court of Cassation, which the Authority resisted with a counter-appeal.
The decision of the Italian Court of Cassation
The Italian Court of Cassation – in upholding the assessment of the judges of the Court of Appeal – affirmed the lawfulness of the use of video surveillance system footage for the purpose of making a complaint based on an employee’s disciplinary breach.
In the present case, the video surveillance system had been installed in compliance with the guarantees provided for by the applicable legislation:
• the cameras had been installed for safety at work requirements, also in the light of the fact – as noted by the Italian Court of Cassation – that they were directed towards spaces that were ‘also accessible to non-employee personnel and not intended to accommodate workstations’;
• a trade union agreement had been signed as provided for in Article 4 of the Workers’ Charter.

In addition to this, matters such as the proportionality of the penalty imposed in relation to the wrongful act committed, as well as the fact that the worker had been allowed to exercise his right of defence, had also been examined.

In the context of all these assessments, the use of the video surveillance system footage was therefore an additional element that was considered lawful.

Other related insights:

Video Surveillance: the new FAQ of the Data Protection Supervisory Authority

The point on employer controls, disciplinary measures and the right to confidentiality (Norme & Tributi Plus Diritto – Il Sole 24 Ore, 20 December 2021 – Alberto De Luca, Martina De Angeli)

The Court of Appeal, Penal Section, with sentence 50919 of 17 December 2019, confirmed that the installation of video-surveillance systems, resulting in the remote control of workers’ activities, must be preceded by reaching a trade union agreement or, failing that, by obtaining administrative authorisation. The consent of the workers concerned is not sufficient.

Facts of the case

The Court of Milan had ordered a contractor to pay a fine for breaching Articles 114 and 171 of Legislative Decree 196/2003 and Articles 4, paragraph 1 and 38 of the Workers’ Statute. This was because the entrepreneur had installed 16 video surveillance systems within his company, with the declared aim of controlling access to them and acting as a deterrent to criminal events, which, however, allowed for the remote control of employees’ activities. The installation had taken place without prior union agreement or administrative authorisation.

On that matter, in fact, the Court had pointed out that the entrepreneur had indeed asked the peripheral bodies of the Labour Inspectorate territorially competent to issue the authorisation but, before obtaining it, the entrepreneur had installed the aforementioned systems.

Furthermore, according to the Court, the disclaimer issued in court, signed by all the employees and sent in advance by the entrepreneur to the Inspectorate, could not be applied, given that it:

  • was formed after the actual occurrence of the conduct imputed to the entrepreneur himself and the challenge of its existence and,
  • in any event, in the light of the most recent guidelines in the case-law on legality, it could not act as a ‘substitute either for the existence of a trade union agreement or the authorisation issued by the public body‘.

The entrepreneur appealed against the judgement at first instance, arguing, inter alia, that the consent given by the employees should be understood as an element that would exclude the criminal relevance of the disputed conduct.

The appeal in question was converted, in accordance with the principle of favor impugnationis, into an appeal by cassation, given that it could not be appealed as only the fine had been imposed.

The decision of the Court of Appeal

The Court of Appeal, in declaring the appeal filed by the entrepreneur as inadmissible, firstly noted that the case in question is governed by Article 114 of Legislative Decree 196/2003, which also followed the entry into force of Article 15 of Legislative Decree 101/2018 (Decree adapting national legislation to EU Regulation 2016/679 on the protection of personal data), provides for the following: “the breach of the provisions set out in Article 4, paragraph 1, (…) of Law no. 300 dated 20 May 1970 shall be punished with the sanctions set out in Article 38 of the same law“.

In the opinion of the Court of Appeal, “the circumstance (…) according to which the visual recording system was installed in order to guarantee the safety of the employees themselves, given that the purpose of guaranteeing occupational safety is one of the factors which, in abstract terms, make it possible to activate this type of system, notwithstanding, however, the implementation of the subsequent forms of guarantee for the protection of workers provided for by the aforementioned preceptive regulations“.

Equally irrelevant, according to the Court of Appeal, is the circumstance that the entrepreneur had not personally had access to the content of the video recordings, given that the relevant system was managed by a third party. This is because Article 4, paragraph 1, of the Workers’ Statute prohibits, in the absence of a prior trade union agreement or, in the absence of prior authorisation issued by the Labour Inspectorate, the installation of remote video surveillance equipment.

The Court of Appeal also underlined that Article 38 of the Workers’ Statute does not protect “the personal interest of the individual worker nor the arithmetical sum of each of them, but it does safeguard the collective and super-individual interests, although a possible interference between the injury of the legal positions of the trade union representatives and those of the individual workers from time to time cannot be excluded”. And the employer’s conduct, which does not allow for discussion with trade union representatives, causes objective damage to the collective interests of the trade union representatives. The trade union representatives are, in fact, “responsible for ascertaining, given that they are holders ex lege of the relevant right, whether  or not the  audio-visual equipment , from which the employer intends to make use, has, on the one hand, the ability to infringe the dignity of workers for their potential finalisation to the remote control of the performance of the work activity and to verify, on the other hand, the effective compliance of said systems with the technical-productive or safety requirements so as to regulate, through collective agreement, the terms and conditions of use and thus free the entrepreneur from the impediment to their installation“.

In this context, the Court of Appeal, citing a precedent of its own, pointed out that the employer, if it installs installations without complying with the procedural guarantees provided for in Article 4 of the Workers’ Statute, behaves in an anti-union manner, which can be repressed with the special protection provided for by Article 28 of the Workers’ Statute (see Court of Appeal, Labour Section, 16 September 1997, no. 9211).

Furthermore, according to the Court of Appeal, the procedural guarantees dictated by Article 4 of the Workers’ Statute are based on the fact that workers can be configured as weak subjects of the employment relationship. Otherwise, continued the Court of Appeal, “it would suffice for the employer, in order to circumvent the procedure imposed by law, to make each employee, at the time of hiring, sign a declaration by which he accepts the introduction of any control technology to obtain consent, whose free determination appears vitiated by the fear, in case of refusal to sign the declaration in question, that he will not be hired”.

In conclusion, in the opinion of the Court of Appeal, the consent or acquiescence that the worker may have given or has given does not perform any exempting function, given that the protected collective interest remains outside the theory of the consent of the person entitled.